Concordia Experience

Schedule an Appointment

The purpose of the Counseling Center is to utilize effective and efficient therapeutic strategies to meet the needs of our clients. Cases are continuously reviewed for extension appropriateness and recommendations or referrals for further counseling will be provided if necessary.

Scheduling an Appointment

When requesting to schedule an appointment, please know that providing as much availability as possible will help to ensure you meet with a counselor as quickly as possible. Please be aware that during peak times the Counseling Center may have to implement a wait list. Know that we appreciate the importance of timely service and will make every attempt to get you in as soon as possible.

To schedule a counseling appointment, please feel free to contact the Center in whichever method is most comfortable to you.

If scheduling via email, please provide as much availability of days/times you are available for a one-hour appointment between the office hours of Monday thru Friday 9 a.m. to 5 p.m.

*Note that emails are not constantly monitored and will not be checked after hours, on weekends, and exclude some weekends and breaks.

**Access Emergency Services for Crisis Situations**

Cancellation / No Show Policy

The Counseling Center wants to increase students’ access to service. When a student fails to keep an appointment or cancels at the last minute, professional time goes unused and other students fail to get timely service.

Cancelling an Appointment: It is important to contact The Counseling Center as soon as possible. Due to heavy demand for services, 24-hour notice of cancellation is strongly requested in order to best make use of staff time and help other students that may come in. A 24-hour notice gives time for other students to schedule an appointment.

Missed Appointments with a Counselor (no-show or cancellation with less than 24-hour notice): If you miss a scheduled appointment with a counselor, please contact us to let us know the reason. Repetitive no-shows or late cancellations may result in an inability to schedule an appointment until the following semester.

Please note: We realize that sometimes circumstances change or emergencies arise and necessitate changing appointment times. We would greatly appreciate hearing from you at least 24 hours in advance if you need to reschedule, as other students will likely be waiting for available appointment times.